Strong IPTV 8K Refund Policy

Thank you for subscribing to Strong IPTV 8K. Your satisfaction is our priority, and this Refund Policy explains our procedures regarding refunds. By subscribing to our service, you agree to the terms outlined below.

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1. Free Trial Period

We offer a 24-hour free trial for new customers to test our service before making a purchase. We strongly recommend all potential customers use this trial to ensure Strong IPTV 8K meets your expectations and is compatible with your devices.

2. Refund Eligibility

Refunds may be granted in the following situations:

  • Technical Issues: Persistent technical problems that make the service unusable, and our support team cannot resolve the issue within 48 hours of your initial report.

  • Service Unavailability: Complete unavailability of our service for more than 24 consecutive hours.

  • Duplicate Charges: Accidental multiple charges for the same subscription period.

3. Refund Request Period

To be eligible, you must submit a refund request within 48 hours of your subscription purchase. Requests after this period will not be considered.

4. Non-Refundable Circumstances

Refunds will not be issued under the following conditions:

  • After the 48-hour refund request period

  • If you have used more than 20% of your subscription period

  • If the service functions correctly but does not meet personal expectations

  • Issues caused by your internet connection, device compatibility, or factors outside our control

  • Violation of our Terms of Service

5. Refund Process

To request a refund:

  1. Contact our support team via WhatsApp within 48 hours of purchase

  2. Provide your subscription details and the reason for your refund request

  3. Our support team will review and respond within 24–48 hours

  4. If approved, the refund will be processed using your original payment method

Note: Refund processing times vary depending on your payment provider, typically taking 5–10 business days to appear in your account.

6. Partial Refunds

Partial refunds may be offered in certain cases based on the unused portion of your subscription. This will be determined at our discretion.

7. Cancellations

Canceling your subscription does not automatically qualify you for a refund. Subscriptions do not auto-renew, so no cancellation is required to prevent future charges.

8. Changes to This Policy

Strong IPTV 8K reserves the right to modify this Refund Policy at any time. Updates take effect immediately upon posting on our website. It is your responsibility to review this policy periodically.

9. Contact Us

If you have questions regarding this Refund Policy or need assistance, please contact our support team via WhatsApp.